We aim to despatch all orders as quickly as possible. Most orders delivered to a UK address will arrive within 2-3 working days, however, we acknowledge that delivery times to some outlying areas may occasionally take a little longer.
Need your order quickly?
There is an option to use our priority delivery service during the checkout process. Our priority delivery service costs £20, offering same day dispatch and your results ready within days.
Please note: When using our priority delivery service customers must go to their local post office to return their kit by special delivery.
You can contact our customer service team on 0333 344 4462 or by email at firstname.lastname@example.org. Our phone lines are open Monday – Friday 8am – 5pm (excluding bank holidays).